The Trigana Air (IL) Semarang office is one of the vital passenger support centres for those passengers travelling to and from the Semarang, Indonesia. The office is in the city and helps passengers with flight reservations, changes, cancellations, baggage issues, and other travel services.
From changing the travel date to connecting to a remote destination covered by the airlines, the Semarang office offers help with every aspect of the trip.
About Trigana Air Semarang Office
Here’s the full summary of the Semarang office, including address information and other operational details that would help you get in touch with their representatives.
Trigana Air Semarang Ticket Office Address: Tambakharjo, Semarang Barat, Semarang City, Central Java 50149, Indonesia.
Semarang Office Contact Number: +62 967-591927
Working Hours: Everyday 24 hours
Email Address: callcenter@trigana-air.co
Official Website of Trigana Air: https://www.trigana-air.com/
Trigana Air Semarang Office Map
The Trigana Semarang office is located close to the airport making it convenient for departing and arriving passengers. You can use the interactive map below and reach the office via local transport, taxis, or airport shuttle services.
Trigana Air at Jenderal Ahmad Yani Airport
Trigana Air operates from Jenderal Ahmad Yani Airport (SRG), which is the primary hub and a gateway to multiple remote and regional airports.
The Semarang office works closely with the airline’s airport operations team to ensure smooth handling of passengers, baggage, and flight schedules.
| Facility | Details |
|---|---|
| Terminal | main terminal |
| Airport Address | 29MG+G2 Tambakharjo, Semarang City, Central Java, Indonesia |
| Airport Contact | +62 853-5360-6816 |
| Accessibility | Wheelchair assistance, ramps, and priority support for passengers with reduced mobility |
| Operating Hours | 24/7 hours |
Services Offered at Trigana Air Semarang Office
The Trigana Air Office in Semarang offers a wide range of travel-related services. The experienced staff at the Semarang office ensures every passenger receives personal assistance.
Below is a table outlining all essential services offered at the Semarang Office:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Kiosk Check-in | Airport Counter Check-in |
| Baggage Allowance | Delayed / Missing luggage assistance |
| Web / Online Check-in | Privilege Club |
| Visa-related Information | Immigration Services |
| Seats Selection and Enquiries | In-Flight Entertainment |
| Information about cargo service | Group travel bookings |
Aircraft Operated by Trigana Air
Trigana Air operates the following fleet of aircraft and is best suited for short-haul flights. These aircraft are also known for its fuel efficiency:
- ATR 42-300
- ATR 42-500
- ATR 72-500
- Boeing 737-300
- Boeing 737-300SF
- Boeing 737-500
Trigana Air Head Office Contact Information
The Trigana Air Head Office is based in Jakarta, Indonesia, and handles all the business-related inquiries for travel agencies, tour operators, and corporates. The head office also has a dedicated team to handle urgent travel queries for passengers as well.
| Category | Details |
|---|---|
| Trigana Air Head Office Address | Komplek Puri Sentra Niaga, Jl. Wiraloka Blok D 68-69-70, Kalimalang, Jakarta 13620, Indonesia |
| Telephone Number | (021) 8604867 – 8604868 – 8604869 – 8604870 |
List of all other Trigana Air Offices.
The Trigana Air Semarang office not only serves passengers to the major cities but also to far remote destinations across Indonesia. This office assists with booking new flights, as well as handling flight changes/cancellations and baggage-related inquiries. The office staff is trained and offers flexible travel solutions to ensure a smooth travel.
FAQs
The accurate address of Semarang Office is Tambakharjo, Semarang Barat, Semarang City, Central Java 50149, Indonesia.
The contact number of the Semarang Office is +62 967-591927.
It is advisable to arrive at least 2 hours before departure for domestic flights operated by Trigana Air.
The official Email of Trigana Air is callcenter@trigana-air.co.

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