Situated at Basel Mulhouse Freiburg, Hall 4, Swiss side, Basel, Switzerland, the Basel Office of Lufthansa plays a crucial role in customer assistance. Most importantly, the representatives present here not only supervise the flight operations from the ground level. They also resolve queries brought in by passengers and offer several luxurious amenities. Hence, this complex is quite beneficial for the Lufthansa travelers flying to or from Basel.
In this page, all the essential information regarding the Lufthansa Basel Office is mentioned to add more clarity.
Contact Details of the Lufthansa Basel Office
For flyers’ convenience, this section contains all the official sources, from precise addresses to contact numbers. Along with this, Lufthansa’s important links are also attached to help passengers in seeking the latest updates.
The Lufthansa Ticketing Office in Basel is located at Basel Mulhouse Freiburg, Hall 4, Swiss side, Basel, Switzerland.
Basel Office Contact Number: 41 43 547 8631
Operating Hours: 8:30 am – 8:00 pm (daily)
Email Address: customer.relations@lufthansa.com
Official Website of Lufthansa: https://www.lufthansa.com/
Map of Lufthansa’s Basel Office
To support the flyers in navigating the route to the Basel Office without any hassle, this detailed map is presented below. This user-friendly map allows customers to know the accurate distance from your location to the office. Furthermore, customers can also figure out the fastest route and the most appropriate mode of transportation to reach the office.
Lufthansa Basel BSL Airport Terminal Information
Additionally, this table comprises all the significant data, such as the address and contact number of EuroAirport Basel-Mulhouse-Freiburg. This eliminates all the travelling chaos of reaching the airport on time. Specifically, the airport terminal where Lufthansa flies in Basel Airport is also written for enhanced precision.
Airport Address: Rte Douanière, 68300 Saint-Louis, France.
Terminal: single, unified terminal
Airport Code: BSL
Online Check-In: https://www.lufthansa.com/ge/en/online-check-in
Lufthansa Live Flight Status: https://www.lufthansa.com/us/en/timetable-and-flight-status#/
Baggage: https://www.lufthansa.com/us/en/baggage
Amenities offered at the Lufthansa Basel Office
Passengers can expect the following amenities at the airport office of the carrier. Subsequently, these facilities add comfort to the customers waiting at the complex to address their issues.
- Access to Senator and Business Class Lounges
- Access to a variety of Food Outlets
- WiFi Access
- Workstations Facility
- Pet-Friendly Spaces
Complaints handled at the Lufthansa Basel Office
Above all, these are the issues that are sorted out by the officials available at the Basel Office. From baggage assistance to refund-related problems, every query is promptly solved by the skilled staff members.
| Flight Ticketing Errors | Missed Connections Assistance |
| Flight-Ticket Cancellation | Lost/Delayed Bags Services |
| Baggage Assistance | Miles and More Assistance |
| Flight Status Updates | Enhanced Seats |
| In-Flight Meals Assistance | In-Flight Entertainment Services |
Aircraft/Planes operated by Lufthansa
According to the latest updates, Lufthansa has a fleet of 323 aircraft. These cutting-edge jets are intricately designed to ensure the passenger’s safety and overall comfort. The advanced ergonomics and built-in features make it an even more pleasant experience for Lufthansa customers.
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A350-1000
- Airbus A380-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
- Boeing 787-9
Lufthansa Airlines Headquarters Details
The flyers whose issues are not taken care of sensitively can unhesitatingly give their feedback to the senior authorities. Consequently, at Lufthansa Airlines headquarters, these higher executives will take immediate steps to assist the customers.
| Lufthansa Airlines Headquarters Address | Cologne, Venloer Straße 151-153, Germany |
| Toll-Free Number | (866) 953-2294 |
| Main Phone Number | +49 (0)69 86 799 799 |
List of all Lufthansa Airlines Offices.
In conclusion, a team of competent employees runs the Lufthansa Basel office. They efficiently manage the airline-oriented tasks at the Basel Airport while offering timely assistance to the passengers. Flyers can go through the above-mentioned details to learn more about the Basel office.
FAQs
The exact address of Lufthansa Basel Office is Basel Mulhouse Freiburg, Hall 4, Swiss side, Basel, Switzerland.
You can contact the Basel Office of Lufthansa by calling 41 43 547 8631.
Yes, the Lufthansa Basel Office provide Lounge Assistance.
Yes, the Basel Office of Lufthansa offer Missed Connections Assistance.

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