Lufthansa Airlines Headquarters

Lufthansa (LH), the flag carrier of Germany, has its headquarters in Cologne, Venloer Straße 151-153, Germany. This head office acts as the central hub of the airline. From this location, the industry experts present here manage a variety of aviation-related tasks. This mainly includes analysing flight operations, route management, taking corporate-oriented decisions, and assisting customers.

The staff members ensure that the scheduled flights are luxurious enough for the flyers. They also promptly resolve all the queries addressed by the travelers. Whether a passenger faces a ticket reservation, baggage policy, online check-in, or any other relevant issue. This office provides reliable information to customers, making their air travel experience hassle-free.

Overview of Lufthansa Headquarters

To make it convenient for the passengers flying with Lufthansa. Below are the contact details of the airline’s corporate headquarters. This can be utilised for customers willing to approach the senior authorities present in the office.

Lufthansa Headquarters Address	Cologne, Venloer Straße 151-153, Germany
Toll-Free Number	(866) 953-2294
Main Phone Number	+49 (0)69 86 799 799
Fax Number	(516) 296-9838
Operating Hours	Monday to Friday from 08.00 to 22.00 hours (European Time Zone)
Email Address	customer.relations@lufthansa.com
Official Website	https://www.lufthansa.com/
Social Media Links	Facebook: https://www.facebook.com/LufthansaIndia/ Twitter: https://x.com/lufthansa Instagram: https://www.instagram.com/lufthansa/ YouTube: https://www.youtube.com/user/Lufthansa

Lufthansa Headquarters Map

This user-friendly online tool makes it easier for customers to reach the head office of the carrier seamlessly. Moreover, the fastest routes, landmarks, and other driving information available on this map can eliminate end-of-minute chaos for the passengers.

Services provided by the Lufthansa Headquarters

The travelers’ queries that are not resolved at the city and airport office, such complicated issues, are attended by the headquarters. Starting from ticket booking and refund to membership and loyalty programs assistance, along with many others, are dealt with here.

Flight Ticketing Errors	Flight-Ticket Booking
Flight-Ticket Cancellation	Flight-Ticket Refund
Airport Check-In	Kiosk Check-in
Online Check-in	Expectant Woman Assistance
Missed Connections Assistance	Pet Travel Assistance
Lost/Delayed Bags	Rail and Fly Services
Enhanced Seats	Baggage Assistance
Miles and More Assistance	Lounge Assistance
Digital Baggage Tag Assistance	Air Portr Services
Security Fast Lane Services	Airport Lounge Assistance
In-Flight Meals Assistance	In-Flight Entertainment Services

Lufthansa Executive Customer Service Details

For enhanced information, this section comprises the contact particulars of significant office bearers. Customers can extend their feedback to these officials using the data mentioned below.

NAME	POST	ADDRESS	CONTACT DETAILS
Carsten Spohr	Chief Executive Officer (CEO) (Lufthansa Group)	Von-Gablenz-Straße 2-6, Cologne, Germany	carsten.spohr@dlh.de (+49\ 69\ 867\ 99799) (general hotline)
Jens Ritter	Chief Executive Officer (CEO) (Lufthansa Airlines)	Venloer Straße 151-153, 50672 Köln, Germany	jens.ritter@dlh.de
Heiko Reitz	CCO	Venloer Straße 151-153, 50672 Köln, Germany	No Available
Dr. Jörg Beißel	CFO	Venloer Straße 151-153, 50672 Köln, Germany	No Available

To conclude, the headquarters of Lufthansa is the integral centre that is run by a team of efficient authorities. Furthermore, with several contact details and an extensive list of amenities, travelers can have a pleasant experience with Lufthansa.