Southwest Airlines’ headquarters is conveniently located at 2702 Love Field Drive in Dallas, Texas. This facility serves as the airline’s main office for numerous departments and executive teams that supervise the company’s operations.

Ideally situated close to Dallas Love Field Airport, the headquarters provides easy access for both staff and guests. The company’s dedication to ensuring successful and efficient operations is demonstrated by its proximity to the airport.

A variety of operations, including flight operations, customer service, and corporate strategy, are overseen at the headquarters. The layout to help the airline achieve its goal of offering reliable and reasonably priced air travel worldwide.

Southwest Airlines Corporate Office Contact Details

The main information about Southwest Airlines’ head office is provided below.  Knowing the corporate structure or the location of the Southwest Airlines headquarters benefits all passengers. It can also make it much easier to use their customer service system.

Aside from the main office contact information and mailing address, passengers can also interact through the airline’s social media outlets if necessary.

Address:2702 Love Field Drive HDQ-1PR Dallas TX 75235
Customer Service Number:(214) 792-4000
Operating Hours:Open 3:30 A.M. until 8:50 P.M. (Daily)
Mailing Address:P.O. Box 36647-1CRDallas, Texas 75235
Email Address:southwestairlines@ifly.southwest.com
Official Website:https://www.southwest.com/
Facebook:https://www.facebook.com/SouthwestAir
Instagram:https://www.instagram.com/southwestair/
Twitter:https://x.com/southwestair
YouTube:https://www.youtube.com/@SouthwestAir

Southwest Airlines Headquarters Location and Opening Hours

Travelers can use the Southwest Airlines map to locate the company’s headquarters. It can display both the address and instructions to the headquarters or corporate office. This tool also provides directions to the HQ or clarification on how to go to this office.

Tuesday Open 09:00 AM – 05:00 PM

Wednesday Open 09:00 AM – 05:00 PM

Thursday Open 09:00 AM – 05:00 PM

Friday Open 09:00 AM – 05:00 PM

Saturday Closed

Sunday Closed

Monday Open 09:00 AM – 05:00 PM

Southwest Airlines Headquarters Services

The airline’s headquarters is well-equipped to manage any travel-related issues, ensuring hassle-free travel. These can address anything from customer service and reward programs to flight operations.  

Below is the table that highlights the services managed by the Southwest head office in Dallas.

Crew and Employee ServicesSafety & Risk Management
Training & DevelopmentMaintenance Support
Network Planning & SchedulingCustomer Service & Support
Flight Operations ManagementCorporate Communications & Media
Executive leadership officesFinance and corporate planning
Human Resources & employee servicesSafety and regulatory compliance management
Lost & found coordinationRapid Rewards loyalty program assistance

Southwest Airlines Executive Customer Service Contacts

The corporate customer service representatives of Southwest can be reached via mail, phone, or in person. Additionally, the carrier has phone numbers that are customized to each region or question. To make answering questions and fulfilling requests easier and faster, the airline has distinct departments.

The table below provides contact information for various questions or to get in touch with these executives:

NAMEPOSTADDRESSCONTACT DETAILS
Michelle BuckleySenior Director Customer Experience & Customer Relations2702 Love Field Drive Dallas, TX 75235michelle.buckley@wnco.com
Tony RoachVice President Customer Experience & Customer Relations2702 Love Field Drive Dallas, TX 75235Tony.Roach@wnco.com
Bob JordanChief Executive2702 Love Field Drive Dallas, TX 75235bob.jordan@wnco.com
Type of Query/ConcernPhone Numbers/Email IDs/Address
General Queries1(800) 945-1073
Ticket Modification or Cancellation1-800-435-9792
International Support800-083-1179
Hotel Reservations1-888-850-3958
Rapid Rewards1-800-445-5764
Group Travel Services1-800-433-5368
Baggage Lost and Found(888) 202-1024
Southwest Vacations1-800-243-8372
Rental CarsHertz: (800) 654-4173
Alamo: (888) 233-8749
Avis: 1-800-352-7900
Budget: (800) 621-2844.
National: (800) 468-3334
Payless: 1-800-729-5377
Spanish-Language Assistance1-800-826-6667

With its headquarters located in Dallas, Texas, Southwest Airlines has earned a reputation for its affordable flights and customer-friendly strategies. Employees at the Southwest office continuously assist travelers with various services and amenities. In case tourists require assistance with the policies, services, or other issues, they can reach out to the friendly staff.

FAQs

Where is the Southwest Airlines Corporate office?

Southwest Airlines’ head office is conveniently situated in Dallas, Texas. 2702 Love Field Drive, Dallas, TX 75235 is the official address of the airline’s corporate office.

How do I contact the Southwest Airlines Headquarters?

One can visit the headquarters or call (214) 792-4000 to reach Southwest’s corporate office.

How can I write a letter to Southwest Airlines?

You can post a letter to Southwest Airlines at P.O. Box 36647-1CR. Dallas, Texas 75235. However, you can also text or email to Southwest Airlines head office.